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Home > Contact > Return/Refund Policy

Return/Refund Policy

Thank you for shopping at St. Louis Radon Test and Mitigation.

If you are not entirely satisfied with your purchase, we're here to help.

Our products can be returned within 7 days of the original purchase of the product.

To be eligible for a return, please make sure that:

The product was purchased in the last 7 days

The product is in its original packaging

The product isn't used or damaged

Products that do not meet these criteria will not be considered for return.

Send the product with its original packing to:

8661 Grant Road Suite C St. Louis, MO 63123

Shipping charges

Shipping charges incurred in connection with the return of a product are non-refundable.

You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from St. Louis Radon Test and Mitigation.

Damaged items

If you received a damaged product, please notify us immediately for assistance.

Sale items

Unfortunately, sale items cannot be refunded. Only regular price items can be refunded.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

By email: admin@stlradon.com

Testing

The first step to help ensure the safety of you and your family’s health and safety is to have your home tested for radon. At St. Louis Radon, our professional testers deploy the latest in computerized electronic real-time radon monitoring technology to provide you with a comprehensive report, including a complete visual graph of radon level data points as recorded over a 48-hour sampling period.

Learn More About Testing

Mitigation

If testing indicates levels of radon that require action, our team of engineers and technicians will design and install a custom radon mitigation system to safely and effectively redirect radon and other soil gasses out of your home. We also take additional measures to seal and close other possible breaches in the foundation that could let soil gasses into the through cracks or drain tiles systems.

Learn More About Mitigation

New Construction

With new home construction projects, it is crucial to determine the level of radon that may be present in the soil before the home is built. It’s also critical to have the new home retested for potential radon concentrations immediately following occupancy. We also highly recommend installing an Active Dampness Control System (ADC) with every new build.

Learn More About New Construction